Water Damage Restoration

Every minute counts when you have water damage in your home or commercial building. By acting fast, you will be preventing further damage caused my mold and mildew and the water seeping or wicking to nearby areas. You also need to get your life and those of your loved ones back to normal as soon as possible. At ACE Cleaning & Restoration, we understand this urgency and provide emergency service 24 hours a day, 7 days a week. You’ll receive a quick, accurate assessment of the situation and fast action to extract the water and repair the damage without delay.

No matter how the damage happened – storms, wind, sink or toilet overflow, broken, leaky or frozen pipes, or a malfunctioning appliance such as a water heater, washing machine, dishwasher or refrigerator – we have experience with it and we can take care of it. Water in your basement, crawlspace or attic presents specific problems in getting moisture out completely and preventing further structural damage, and we are experts at handling attic, basement water damage and flooded basement water removal.

The Basics
How did you find your dentist, your mechanic, or your fitness center? You asked friends and then checked around. Employ the same basic techniques. For instance, make sure that the company has good customer reviews and that they have a good website. A well written, well designed and generally well put together site might be indicative of the vision of the company-either well planned or careless. When searching the web, if you find that the companies are constantly getting negative feedback, beware. Then again, you should be wary of companies that have 100% positive reviews – could they have been paid for?

Check Credentials
Look for certified professionals. The industry is completely unregulated; anybody could start a water damage restoration in Suffolk County for business. The ‘Institute of Inspection, Cleaning and Restoration Certification’ indicates that they are professionals who have the most up-to-date training, knowledge, and tools. The IICRC maintains a database of all certified individuals, making it easy to find a reliable company.

Full-Service Offerings
When a company offers a wide range of water restoration services, employees are more likely to have had specialized training in each area. For example, any good water damage removal company should possess expertise in mold remediation. Your water damage cleanup company should have the resources to remove your belongings for you. This way, they can protect your items from getting damaged further and they can create a safe workspace. Ideally, the more different services and jobs your company can perform, the better suited they will be to helping you with all the steps necessary for your restoration.

You Get What You Pay For
Do not choose a business based solely on their prices. Speak to friends and family for any personal or second-hand experience with the companies you are looking at. Additionally, insurance companies will often suggest a water restoration company based on price, so be wary. Don’t let them pressure you into using a sub-par company just because that company is
the cheapest option.

Any Time – Day or Night
If a company is open 24 hours a day, they are more likely to be a trustworthy choice. Scammers and con-artists are not going to answer your call at all hours of the night. You will need a company that is willing to begin work as quickly as possible. A company that is willing to get to work immediately is most likely to get all work done before mold can grow. This also means that a company should be local – if the company is not based in your area, then they’ll take longer to reach you and more damage will be done by the time they get there.